Privacy Policy

Your Privacy, Our Priority.

This Privacy Policy describes how Revuoo ("Revuoo," "we," "us," or "our") collects, uses, and discloses your information in connection with your access to and use of our website, mobile applications, and other online products and services (collectively, the "Services").

We are committed to protecting your personal information and being transparent about our practices. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.


Table of Contents

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. How We Share Your Information
5. Cookies and Tracking Technologies
6. Your Rights and Choices
7. Data Security
8. Children's Privacy
9. International Data Transfers
10. Changes to This Policy
11. Contact Us


1. Introduction

This Privacy Policy applies to all users of Revuoo's Services, including consumers, businesses, and contributors. Our aim is to provide a platform where individuals can share and access authentic reviews and insights while ensuring their personal data is handled responsibly and securely.


2. Information We Collect

We collect information to provide and improve our Services, to communicate with you, and to ensure the integrity of our platform.

Information You Provide Directly:

---Account Registration: When you create an account, we collect your name, email address, password, and optionally a profile picture and bio.
---Content You Submit: When you write reviews, submit guides, post comments, or communicate with businesses through our platform, we collect the content of those submissions. This may include details about your experience, ratings, and any images or videos you upload.
---Business Information: If you are a business claiming a profile or signing up for a business account, we collect business name, address, contact person, business email, phone number, and payment information (for paid plans).
---Communications: When you communicate with us (e.g., customer support inquiries, feedback), we collect the content of your communications.
---Verification Information: For "Revuoo Verified Purchase" reviews or business profile claims, you may provide additional proof of transaction (e.g., receipts, invoices, booking confirmations) or business ownership documents.

Information Collected Automatically:

---Usage Data: We collect information about your interactions with our Services, such as the pages you visit, features you use, searches you conduct, and the time, frequency, and duration of your activities.
---Device Information: We collect information from and about the devices you use to access our Services, including IP address, device ID, browser type, operating system, mobile network information.
---Location Information: With your permission, we may collect precise location information from your device.
---Log Data: Server logs may include your IP address, browser type, referring pages, and cookies.

Information from Third Parties:

---Social Media: If you link your Revuoo account with a third-party social media service (e.g., Google, Facebook), we may receive information from that service (e.g., your public profile information) according to their terms and your privacy settings.
---Service Providers: We may receive information from third-party service providers (e.g., payment processors, analytics providers, business data providers) to help us operate and improve our Services.


3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain Our Services: To create and manage your account, operate and deliver the Revuoo platform, process transactions, and fulfill your requests.
To Improve and Personalize Services: To understand how you use our Services, develop new features, enhance user experience, and tailor content and recommendations.
For Communication: To send you service-related notifications, updates, security alerts, and support messages. We may also send you marketing and promotional communications, from which you can opt-out.
For Trust, Safety, and Security: To verify identities, detect and prevent fraud, protect against unauthorized access, investigate violations of our Terms of Service and Community Guidelines, and maintain the integrity of the Revuoo Score.
For Analytics and Research: To monitor and analyze usage and activity trends, conduct research, and gather statistical data to understand our user base and market trends.

For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

4. How We Share Your Information

We may share your information in the following circumstances:

Publicly Available Information: Your reviews, public profile name, photos, and other content you post on Revuoo may be publicly visible and searchable. For businesses, your profile information and responses to reviews are public.

With Businesses You Review: When you submit a review, the relevant business will be able to see your public review content. If you interact with a business (e.g., via their profile or direct message feature), they may see your public profile information.

With Our Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

For Legal Reasons or to Prevent Harm: We may disclose your information if we believe it's necessary to:

---Comply with any applicable law, regulation, legal process, or governmental request.
---Enforce our Terms of Service or Community Guidelines.
---Protect the rights, property, or safety of Revuoo, our users, or others.

Business Transfers: In connection with a merger, acquisition, sale of assets, financing, or other business transaction, your information may be transferred to a new entity.

---With Your Consent: We may share your information for any other purpose with your explicit consent.
---Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.


5. Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your Browse activities and device. These technologies help us:

* Operate and secure our Services.
* Remember your preferences.
* Analyze usage patterns.
* Deliver relevant advertising.

You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.


6. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law:

--Access: You can request access to the personal information we hold about you.
---Rectification: You can request correction of inaccurate or incomplete personal information.
---Erasure (Right to Be Forgotten): You can request the deletion of your personal information, subject to certain exceptions.
---Object to Processing: You can object to our processing of your personal information in certain circumstances.
---Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
---Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
---Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before fulfilling your request.


7. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.


8. Children's Privacy

Revuoo is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.


9. International Data Transfers (If applicable)

As a global platform, your information may be stored and processed in any country where we have facilities or where we engage service providers. By using our Services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws. We implement appropriate safeguards for such transfers where required by law.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By Email: privacy@revuoo.com